Dr Jitendra Singh will preside over the Award Ceremony and will launch Integrated Pensioners’ Portal, a single window to address the needs of pensioners.
The State Bank of India has become the first Pension Disbursing Bank which has integrated its portal with the portal of DoPPW and the same shall be part of this launch. The Department conducted a Root-cause analysis of Pensioners’ Grievances which revealed that Bank related grievances comprised a majority of grievances. This was followed up by a new scheme of Bankers’ Awareness Program wherein workshops for Pension dealing staff of Banks are being conducted to spread awareness of the latest measures taken by the DoPPW for Pensioners. The first Bankers’ Awareness Program was conducted jointly with SBI at Udaipur in which the roadmap of Integrating all Pension disbursing Banks’ portals with BHAVISHYA portal was conceived.
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